Returns & Exchanges

At Rock Luggage, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns on all unused fashion accessories and travel gear. Ensure all items are in their original packaging with tags attached to qualify for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely pack the products in their original shipping box, ensuring all protective dust bags and authenticity cards are included.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing